FREQUENTLY ASKED QUESTIONS

Production Time

Production time is listed in description of each item. Production Time is the time allotted for our team to create your items and does not include transit time to your delivery address. 

Rush Orders

Some items are available for RUSH production and overnight shipping which will deliver to you in 2 business days if order is placed before 3PM Eastern time. Please Contact Us to inquire further.

Return Policy

All pieces are produced specifically for you and your order. Jack Nadel International cannot accept returns unless the item does not match the approved proof or arrives damaged. Please Contact Us if you have any issues with your delivery and we will work with you to find a solution. 

Apparel Sizing

For apparel, please refer to size chart when ordering. Apparel is decorated specifically for you and your project. Jack Nadel International cannot accept returns unless the item does not match the approved proof or arrives damaged. Please Contact Us if you have any issues with your delivery and we will work with you to find a solution. 

Scrubs & White Coats

To view and purchase Medical Apparel please register as a MUSC Student or Medical Staff. You must be logged in to see these items.

Custom Items

For custom items, please refer to the Custom Inquires page that details the process for purchasing products for your MUSC organization or event.

Don't see what you're looking for?

Jack Nadel International is MUSC's perfered partner for all of your branded promotional, medical gear, apparel, and display needs. Please Contact Us to explore additional product options for your MUSC organization or event.

Bulk Pricing

For bulk purchases please contact us at MuscTeam@nadel.com

Payment Options

Credit Cards are excepted for all purchases. If your department requires payment be made through a Purchase Order and check, please Contact Us to complete your order.